Frequently Asked Questions: Mailchimp Partner Program

Getting started:


Q: How do I submit my application to the Mailchimp Partner Program? 

A: Submit your application by following these steps: 

  1. Create a SurveyMonkey Apply account here.

  2. Click on the “View Programs” button.

  3. Select the “More” button under the program you’d like to apply for.

  4. Click “Apply” to begin your application.

  5. After you’ve answered all the questions, select “review & submit” to review your responses and submit your application.

Q: How long does the application process take? 

A:  The application should take around 30 minutes to complete. You can always save your progress and come back later if needed by clicking the “save & continue editing” button at the bottom of the application. 

Q: Are there requirements for applying for the Agency Program?

A: Yes. Applicants to the Agency Program must have the following:

  • Three client references (including usernames)
  • A Mailchimp account with the "I'm a Marketing Agency" status enabled (more information here)
  • Have used Mailchimp for at least one year

Q: Are there requirements for applying for the Technology Partner Program?

A: Yes. Applicants to the Technology Partner Program must be submitting a functioning integration that supports the following items:

  • Mailchimp API 3.0

  • OAuth

  • A test account for evaluation (with the ability for us to reset the password)

  • At least one method of technical support for users

Q: I'm thinking about building an integration. Can I apply for the Technology Partner Program?

A: The Technology Partner Program is designed specifically for developers and integrators who have built a functioning integration. You can find API documentation to begin building your integration at developer.mailchimp.com

Q: I need help completing my application. Who can I talk to? 

A: Reach out to us at partnerupdates@mailchimp.com for assistance. 

Q: What do the numbers next to my application mean?

A: That’s your application ID. While you shouldn’t need to refer to it, each application is automatically assigned a unique application ID that can be used to identify a specific submission. 

Q: What’s the difference between the Technology Partner Program and the Agency Partner Program?

  • Agency Partner Program: designed for marketing agencies, freelancers, and creative professionals who work with clients who use Mailchimp or manage Mailchimp accounts for clients. 

  • Technology Partner Program: designed for developers and integrators who have created an integration that connects Mailchimp to another service or platform. 

Q: What is my integration being tested for?

A: Your integration is tested to ensure you meet our requirements. It is also tested for ability to install and connect to Mailchimp, functionality (syncing), security, operating as described, API calls, and ability to uninstall/disconnect. This list is not exhaustive of all checkpoints and may test for additional item based on the integration type and described functionality.

Q: Does it cost anything to join the Mailchimp Partner Program?

A: No. Membership in the Partner Program is offered free of charge. 

Q: I'd like a listing in the Mailchimp directory. Do I need to be a member of the Partner Program?

A: Yes. The Mailchimp Partner Program offers members a suite of benefits including a listing in the Mailchimp directory. 

Q: I would like to update my existing Mailchimp directory listing. How do I request a change?

A: You can request a change to your existing Mailchimp directory listing by following these steps:

  1. Log in to the Applicant Portal.  

  2. Click “Programs” at the top of the page.

  3. Click “Update Experts Directory Listing” or “Update Integrations Directory Listing,” depending on the type of listing you have. 

  4. Follow the on-screen instructions to submit your updated listing information.  Please allow 2-4 weeks for changes to take effect. 



After submission:


Q: What’s the status of my application? 

A: You can check the status of your application by logging into the applicant portal. The status will be displayed at the bottom of the page under your application ID. 

Q: When will I hear from Mailchimp? 

A: Each application is individually reviewed by a member of our team in the order they are received. This process typically takes between 4 - 6 weeks to complete. 

Q: If my application is not approved, can I reapply? 

A: Yes. We encourage applicants who were not approved to reapply for the Partner Program six months after your initial application. To reapply, simply repeat the application process. 

Q: What happens after I’m accepted? 

A: If your application is approved, you’ll receive an email notifying you as well as a second email containing with a document to sign from a service called ContractWorks. Once we’ve received your completed contract, we’ll send along an email with steps to list your organization in our Expert Directory and how to access your new benefits.